News
The Importance of Teamwork in Retail Customer Service Teams
27 June 2024 by Natalie Fresen
Just as in any industry, teamwork is essential for achieving business goals and maintaining a positive workplace atmosphere. While individual work is very important, excellent customer service and customer loyalty are earned through teamwork. Working together as a team is the key to a successful retail business. If your company’s success depends on the satisfaction
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News
The Qualities of Employee of the Year in People in Retail Awards
20 May 2024 by Natalie Fresen
If the employer wants to foster a positive workplace culture, they must acknowledge the employees’ hard work, devotion, and achievements. Stores offer more than just goods for sale; they are social hubs where people can meet and enjoy themselves. One of the best ways to show how much you recognize your employees’ contributions to the
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News
How To Write an Award Entry for the People in Retail Awards
22 March 2024 by Natalie Fresen
Applying for a People in Retail Award is about recognition but also about sharing your team’s outstanding achievements. However, as you will discover, this expression is overused, and your award application must stand out to the judges due to the stiff competition you will face. To that end, this guide will teach you how to
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News
The Impact of Employee Awards on Retail Company Culture
13 February 2024 by Natalie Fresen
In the dynamic and fiercely competitive world of retail, where improving customer experience reigns supreme, the importance of company culture is more visible than ever. A recent global talent trends survey reveals that 40% of professionals prioritise company culture and colleague relationships when considering career transitions. In response to this trend, organisations are increasingly recognising
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News
Measuring Retail Employee Engagement: Key Metrics and Tools
11 January 2024 by Natalie Fresen
An engaged workforce isn’t just a nice-to-have; it’s a key to organisational success in the retail sector. We take a look at how retailers can create a strategy to foster employee engagement and what metrics they should use to measure it by.
News
Innovative Retail Employee Rewards: Beyond the Financial
9 January 2024 by Natalie Fresen
While employers may think pay rises and bonuses is the way to motivate their workforce, we explore why there effects are short-lived and how using a more tailored and innovative approach to rewarding employees can prove more successful long-term.
News
Looking to better engage with your retail employees in 2023?
17 January 2023 by Natalie Fresen
If you’re going to create and maintain employee engagement, you need to show that you value your employees. Last week we shared our views on the importance of feeling valued. Today, we want to look at why and how to make your teams feel valued through recognising and rewarding those who meet and go beyond
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