Welcome to the People in Retail Awards

At the People in Retail Awards, we celebrate the shining stars of the retail world. We’re committed to recognising outstanding individuals and people-centric businesses that drive the retail sector.

Winners celebrating at the awards for People in Retail 2023 at Grosvenor Square in London by The Retail Bulletin

Together, we’re shining the spotlight on game-changers, trailblazers, and everyday heroes who set high standards for the entire industry. From those on the shop floor to the sharp minds steering retail into the future, the People in Retail Awards celebrate the individuals who make retail awesome.

Take the first step toward recognition and explore our Award Categories

Elevate your business by entering the People in Retail Awards, where we champion putting people first.
This is your chance to motivate and celebrate your team’s exceptional achievements.
Awards provide tangible recognition, fostering pride and happiness among your staff. Beyond the glitz, awards ceremonies are opportunities to attract top talent and differentiate your business from competitors.
A win isn’t just an accolade; it’s a third-party endorsement, establishing credibility in the industry.

Ask yourself: Which retailers truly value their people, support growth, and challenge individuals to reach their full potential? Nominate those who embody these qualities and more in our various award categories. ✨ Enter

2023 Award Winners: Leading the way

The 2023 winners and shortlisters are a remarkable group. We celebrated alongside them at the fabulous awards ceremony on September 21, 2023, and felt nothing but pride.

Brought to you by The Retail Bulletin Team
The passionate team at The Retail Bulletin brings you these awards. We share your excitement about retail and can’t wait to continue celebrating the incredible people who make this industry the powerhouse it is.

We were thrilled to partner once again with the Retail Trust, supporting a great cause alongside celebrating excellence.

The 2024 Judging Panel

Fiona Lambert

President, Board Advisor, Ambassador
The Twenty Club

Penny Grivea

Ex-Rituals, CEO, Advisor, NED

Nick Singh

Deputy Market Manager

Gill Smith

Managing Director
The Perfume Shop

Jo Causon

Institute of Customer Service

Tea Colaianni

NED, Founder and CEO
WiHTL & Diversity in Retail

Phil Vickers

Director of HR (UK & USA)
Charles Tyrwhitt

Heather Lee

Chief People Officer
Lincolnshire Co-op

Catriona Gault

Head of People
Sue Ryder

Martin Newman

Founder & Consumer Champion
The Customer First Group

Sean Ghouse

UK Retail Director
Fortnum & Mason

Rowland Gee

CEO and Founder
The Shoklite Company & AromaChimie

Rev. Paul Cowley

Director of Rehabilitation
Iceland Foods

Alison Payne

People Director

Chris Brook-Carter

Chief Executive Officer
The Retail Trust

People in Retail Awards 2023 Showreel

Oh what a night!
Highlights from the 2023 People in Retail Awards...


Thanks for organising such an amazing event to celebrate our amazing retail industry, the team are still smiling and on cloud 9! We loved every minute.. thank you to all at TRB ?
Glynn Taylor, Retail Director | Sue Ryder
We’re so proud of all of our nominees who attended the #PIRA23 last night. All are winners in our eyes ? It was fantastic to see them all celebrating their great achievements and contributions to ScS ?
The ScS Team
Thanks to all the teams at The Retail Bulletin for hosting an amazing evening. It was great to be representing Charles Tyrwhitt at such an awards ceremony and to all the nominations, you are all true superstars. Congratulations to Jason for his Employee of the year award - very well deserved.
Joe Pennington, Retail Director | Charles Tyrwhitt
A massive shout out to those who have been absolute super stars in retail & service over the last 12 months. You rock!! You all should be super proud of yourselves and we are eternally grateful for all of your hard work! ? #PiRA23 Thanks to The Retail Bulletin for these awards, they are SO important!
Krisi Smith, Founder | Bird & Blend
We’re delighted to have been awarded the Spirit of Excellence award, at The Retail Bulletin's People in Retail Awards, as a result of our 2022 Christmas Ad, ‘The Beginner’. In our biggest moment of the year, we felt it was important to spotlight care experienced children, who are often overlooked in society, and demonstrate the power of kindness at the end of what was a challenging year for many. ?
John Lewis Partnership
What an amazing night! Thank you so much to everyone involved.
Nicole Bonner, AllSaints
A really great night celebrating what matters most… people! The first awards event, and honoured that The Perfume Shop were awarded.
Michelle Fellows, People Director | The Perfume Shop
Hats off to th TRB team for flipping the script and making the frontline employees the centre of attention and celebrating the invaluable work they do - and for raising vital funds for the Retail Trust who provide essential support for the industry.
Guy Chiswick
What a fantastic event, thank you so much to The Retail Bulletin for celebrating the people in retail who drive the industry forward and inspire us all and for your support of our mission to bring hope, health and happiness to the sector.
The Retail Trust
The #PiRA23 awards was a celebration like no other! ? It was a night filled with laughter, dancing, and unforgettable moments as we gathered to celebrate our achievements and also raise money for a good cause via Retail Trust ❤️
The Rituals Team
Well done to the entire team for a brilliant night recognising the importance of our people in this amazing industry. We'll done to all the nominees and winners.
Sean Ghouse, Fortnum & Mason
The People in Retail Awards are a great way to celebrate everyone within the retail industry and all the hard work that goes into creating positive working cultures where everyone can feel valued. It is especially important to showcase individuals and companies who go the extra mile and can be role models for others to learn and develop from. I’m very proud to be a partner as I recognise all the hard work and commitment that goes into being your very best version of yourself, and people are at the heart of what I do daily.
Elliott Sanderson, Founder | Sanderson King

Key Dates

14th November 2023
PiRA24 launches at The Retail Conference, Live in London

20th November 2023
Entries for 2024 open!

31st May 2024
Entries close

21st June 2024
 Shortlist announced

6th September 2024
Bookings close

26th September 2024
The People in Retail Awards