Award Categories


Jedi Award

The JEDI (Justice, Equity, Diversity, and Inclusion) Award welcomes retail organisations to enter based on specific JEDI campaigns or initiatives.

We understand that no retailer is without its challenges, and achieving JEDI excellence is an ongoing journey, not a destination. Our focus is on recognising and celebrating those organisations that are actively working towards a more just, equitable, diverse, and inclusive retail environment. We applaud progress, commitment, and measurable improvements as retailers strive to make a positive impact in their workplaces and communities.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Commitment to change: Demonstrate your dedication to fostering justice, equity, diversity, and inclusion within your retail organisation. Share specific examples of your efforts.
  2. Progressive initiatives: Detail innovative and effective JEDI programs, campaigns, or policies you've implemented that have impacted employees and communities.
  3. Measurable impact: Provide tangible, data-backed outcomes that show how your efforts have created a more inclusive and equitable workplace and positively affected society.

Request an entry pack by contacting us on [email protected] or click the button below.

Employee of the Year

The Employee of the Year Award is a highly esteemed accolade recognising an individual who consistently demonstrates outstanding dedication to their role and the people they serve in the retail industry. It celebrates those often ‘unsung heroes’ who contribute significantly to their organisation’s success and foster a positive work environment.

This award encourages excellence and inspires others to create a meaningful impact in their workplace and the lives of those around them.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Initiative and impact: Share how you've positively impacted your workplace environment, customer experience, and overall business success. Include specific examples.
  2. Teamwork and collaboration: Showcase your effective teamwork, collaboration with colleagues, and the sense of unity you've fostered among your peers.
  3. Exceptional service: Provide examples of going above and beyond to meet the needs of those around you, including customers, and enhancing their experiences.

Request an entry pack by contacting us on [email protected] or click the button below.

Manager of the Year

This award recognises and celebrates the importance of exceptional managers within the retail industry. Managers play a vital role in creating a positive and motivating work environment, inspiring their teams, and driving overall success. It encourages individuals in managerial positions to lead by example, promote teamwork, and cultivate a culture of excellence.

The Manager of the Year award highlights those who not only excel in their managerial roles but also contribute significantly to the well-being and success of their organisations.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Exceptional leadership: Explain how you've exhibited outstanding leadership that positively impacted your team and workplace and provide specific examples.
  2. Team building and motivation: Showcase how you've built strong teams, motivated team members, and promoted collaboration, giving concrete examples.
  3. People-centric approach: Illustrate your commitment to prioritising employee well-being, development, and customer satisfaction, and share specific cases where your approach led to improved experiences.

Request an entry pack by contacting us on [email protected] or click the button below.

Team of the Year

The Team of the Year Award recognises the outstanding achievements of teams that epitomise the spirit of unity, collaboration, and collective success in the retail industry. Exceptional teams play an integral role in driving excellence, innovation, and the overarching success of their respective organisations.

This award encourages teams across various retail departments to set a benchmark for excellence by working together, sharing their unique talents, and achieving exceptional results.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Team excellence: Demonstrate how your team has achieved outstanding teamwork, contributed to significant objectives, and impacted the overall success of the organisation.
  2. Collaboration and initiative: Prove your ability to foster collaboration, inspire initiative, and work collectively toward common goals, with specific examples.
  3. Results and impact: Share measurable results, such as improved performance, positive influence, and contributions to the retail industry.

Request an entry pack by contacting us on [email protected] or click the button below.

Executive Leader of the Year

This prestigious award celebrates visionary leaders in the retail industry who not only excel in their roles but also prioritise people-centric leadership. It recognises individuals who champion operational excellence while nurturing a culture that inspires, empowers, and uplifts their teams.

These exceptional leaders exemplify the fusion of sound operational strategies with a deep commitment to their people, making them a driving force in the retail world.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Demonstrated people-centric leadership: Showcase your commitment to people-centric leadership, emphasising the well-being, growth, and development of your teams.
  2. Operational excellence: Highlight your track record of achieving operational excellence within your organisation, which has improved efficiency, quality, or performance.
  3. Inspirational leadership: Describe how you've inspired and empowered your teams, fostering a positive and collaborative culture that drives innovation, change, and personal growth.

Request an entry pack by contacting us on [email protected] or click the button below.

Rising Spark Award

The Rising Spark Award is all about illuminating the path to the future of retail leadership. This recognition is dedicated to acknowledging the remarkable potential and talent exhibited by graduates, interns, and apprentices in the retail sector.

We celebrate those who have already showcased exceptional promise in their careers, identifying them as the bright sparks who will lead the retail industry to new heights.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Contributions to growth: Provide examples of how your contributions have led to growth or improvement in your department or organisation.
  2. Problem-solving abilities: Share how you've creatively addressed challenges or issues effectively.
  3. Leadership potential: Exhibit qualities that indicate your potential for future leadership roles and your deep commitment to personal and professional growth.

Request an entry pack by contacting us on [email protected] or click the button below.

People Development Team of the Year

Encouraging excellence, nurturing achievement – The People Development Team of the Year award recognises outstanding HR teams within the retail sector that have demonstrated unwavering commitment to the development and growth of their employees.

This accolade celebrates teams that have played a pivotal role in fostering a learning culture, inspiring personal and collective achievements, and ultimately contributing to the success of their organisations.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Unlocking potential: Explain how your team has empowered employees to enhance their skills, competencies, and advance in their careers, including tangible impacts.
  2. Evolving with learning trends: Describe how your team has embraced new training methods, technologies, and the latest trends in employee development, emphasising your commitment to staying current in the field.
  3. Creating a fulfilling work experience: Provide insights into your team's initiatives to engage and satisfy employees through development programs, highlighting the positive influence on employee feedback, participation, morale, and retention.

Request an entry pack by contacting us on [email protected] or click the button below.

Community Engagement Programme of the Year

This award celebrates excellence in initiatives and campaigns that extend beyond the workplace, making a positive impact on the broader community. It specifically recognises efforts dedicated to building thriving communities through outreach and impactful social programs.

For the community, it signifies the retailer’s commitment to social responsibility and making a positive impact beyond business operations. For retailer staff, this award is a testament to their collective efforts and contributions toward building a better society. It adds a meaningful layer to their work, highlighting that they are part of an organisation that cares about making a positive difference beyond commercial success. It enhances employee morale, engagement, and pride in being associated with a company that actively contributes to the well-being of the broader community.

Examples could include:

  1. Local outreach initiatives: Implementing programs that directly benefit the local community, such as partnerships with schools, charities, or community centres.
  2. Sustainability projects: Engaging in environmental initiatives, like reducing carbon footprint, promoting recycling, or supporting conservation efforts.
  3. Social impact causes: Launching campaigns that support social issues, such as poverty, education for underprivileged communities, or healthcare access.
  4. Employee volunteerism: Supporting staff in participating in volunteer activities or community service projects during work hours.
  5. Community events/partnerships: Organising or sponsoring events that bring the community together, supporting local businesses and enhancing community cohesion.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Impact on community well-being: Describe the extent to which the initiative positively contributes to the overall well-being and development of the local community through measurable outcomes and tangible improvements.
  2. Employee involvement and enthusiasm: Explain the level of staff engagement and enthusiasm in the community engagement program, considering factors such as participation rates, volunteer hours, and the overall positive impact on employee morale.
  3. Sustainable and long-term contributions: Provide details of the sustainability and long-term impact of the initiative, focusing on whether they create lasting positive changes in the community, establish meaningful partnerships, and contribute to the retailer's reputation as a socially responsible entity.

Request an entry pack by contacting us on [email protected] or click the button below.

Store Champion/Team of the Year

The Store Champion/Team of the Year award recognises exceptional individuals or teams within the retail industry who excel at delivering outstanding customer service. This accolade is dedicated to those who consistently go above and beyond, transforming everyday interactions into extraordinary experiences.

By honouring these champions, this award serves as a source of inspiration for the entire retail sector, emphasising the importance of customer satisfaction and employee engagement in achieving higher levels of success and customer loyalty.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Unwavering excellence: Showcase how you or your team consistently deliver outstanding customer service while maintaining a high standard of excellence in every interaction.
  2. Driving positive change: Explain the substantial and beneficial impact you or your team have had on customer satisfaction, loyalty, or the overall prosperity of the store or retail establishment.
  3. Collaboration and employee enthusiasm: Demonstrate your dedication to teamwork and your commitment to employee engagement, emphasising the positive work environment and a culture of exceptional service.

Request an entry pack by contacting us on [email protected] or click the button below.

Customer Service Team of the Year

The Customer Services Team of the Year award recognises and celebrates the pivotal role that customer service plays in shaping a retailer’s reputation, success, and overall customer satisfaction. It is dedicated to both in-house and outsourced customer service teams that have demonstrated excellence in navigating the complex realm of customer service.

This award emphasises the importance of delivering exceptional customer experiences. In an era where customers have countless choices, it highlights those individuals or teams that consistently go the extra mile to ensure customers feel valued and heard. It also recognises the role of team spirit and collaboration in creating memorable customer interactions.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Exemplary service delivery: Demonstrate your consistent commitment to delivering exceptional customer service and your ability to exceed customer expectations.
  2. Efficient issue resolution: Showcase your proficiency in effectively resolving customer issues while ensuring customers feel valued and heard, creating memorable experiences.
  3. Teamwork spirit: If part of a team, explain your group's ability to work together harmoniously, display strong team spirit, and create a supportive work environment that leads to remarkable customer experiences.

Request an entry pack by contacting us on [email protected] or click the button below.

Spirit of Excellence Award

The Spirit of Excellence Award, a distinguished honour chosen exclusively through nominations from both industry professionals and our esteemed PiRA Ambassadors, pays tribute to individuals, teams, or retailers who have made extraordinary contributions to the realm of retail. They stand out as true champions of retail excellence, whether through their exceptional service, mentorship, or inspirational leadership.

These individuals and teams serve as beacons of inspiration, motivating others to reach their full potential. Their unwavering determination and dedication uplift those around them and create an environment of continuous improvement.

We invite you to nominate individuals or teams who have a remarkable story to share. Have they demonstrated extraordinary kindness, provided a unique and delightful customer experience, or delivered unforgettable moments of excellence?

  • The judging panel will also nominate candidates they believe exemplify the spirit of retail excellence.
  • The judging panel will assess the impact the nominee’s efforts have had on the wider retail community, showcasing their contributions to fostering a thriving industry.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Impact on the retail community: Demonstrate how their efforts have positively impacted the wider retail community, showcasing their contributions to building a thriving or better industry.
  2. Advocacy and mentorship: Highlight instances of advocacy, mentorship, and inspirational leadership within the retail sector, showcasing dedication to improving and uplifting others.
  3. Exceptional service: Share examples of exceptional kindness, unique and delightful customer experiences, or moments of excellence that set them apart.

Request an entry pack by contacting us on [email protected] or click the button below.

Retail Employer of the Year

The Retail Employer of the Year award is a distinguished recognition for companies that exemplify excellence in creating an outstanding workplace for their employees. Going above and beyond, these organisations are committed to fostering not only professional development but also employee well-being, collaboration, and support.

With a strong people-first ethos, they are leaders in aligning their actions with values, making them stand out in the retail industry. These retailers are dedicated to building a better workplace that prioritises the holistic growth and satisfaction of their employees.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Employee well-being and growth: Showcase your dedication to enhancing employee well-being, providing opportunities for personal and professional growth, and cultivating a positive workplace culture.
  2. Customer-centric impact: Emphasise the ways in which your investment in employee support has positively influenced customer experiences, improving external customer satisfaction.
  3. Collaboration: Describe your success in promoting a collaborative and supportive workplace culture, emphasising teamwork, innovation, and creativity that benefits both employees and customers.

Request an entry pack by contacting us on [email protected] or click the button below.

Retail Partner of the Year

The Retail Partner of the Year award is designed for companies or partners that provide services and products supporting retailers with a people-first ethos. These partners have a deep commitment to creating a better world and a positive impact. Rooted in their DNA is a genuine care for the well-being of people and a dedication to building a better place for everyone to thrive.

Their commercial success is intricately linked to their mission of constructing a better environment for others to prosper. This award celebrates innovative solutions, exceptional services, and relentless support, all aimed at empowering retailers to adapt and thrive in our rapidly evolving landscape.

Emphasising their dedication to building a better future for the retail industry, this accolade underscores the principle that “people matter” at the heart of every endeavour.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Retailer success advocacy: Highlight your commitment to the success of retailers, showcasing your proactive support through technological advancements and other means.
  2. Collaboration and teamwork: Describe how you've cultivated a culture of collaboration within your organisation and in your partnerships with retail clients, emphasising your people-centric approach.
  3. Community empowerment: Share examples of your efforts in building a sense of community and your contributions to industry growth by empowering retailers, emphasising the importance of "people matter" in your solutions.

Request an entry pack by contacting us on [email protected] or click the button below.

Retail Association of the Year

The Retail Association of the Year award pays homage to the remarkable contributions of industry bodies, associations, or organisations that have consistently provided unwavering support, valuable resources, and tireless advocacy for retailers.

It recognises their relentless dedication to empower and elevate the retail industry, emphasising their pivotal role in creating a stronger, more prosperous, and inclusive retail community.

Advocacy, training, offering a voice, lobbying for better – are essential facets of their work, along with their profound industry impact.

CRITERIA AGAINST WHICH YOU WILL BE JUDGED:

  1. Effective advocacy and representation: Demonstrate your association's role in providing retailers with a unified voice, influencing policies, and advocating for their rights and interests, or provide examples of your successful lobbying efforts that benefited the retail industry and its community.
  2. Impactful training and development initiatives: Describe the quality and impact of your training and development initiatives for retailers, showing how they upskill, educate, and support the industry workforce.
  3. Community enrichment and industry building: Showcase initiatives that have strengthened the retail community, improved inclusivity, and created a sense of belonging, detailing your efforts to enhance the industry through your activities.

Request an entry pack by contacting us on [email protected] or click the button below.