News
The Importance of Teamwork in Retail Customer Service Teams
27 June 2024 by Natalie Fresen
Just as in any industry, teamwork is essential for achieving business goals and maintaining a positive workplace atmosphere. While individual work is very important, excellent customer service and customer loyalty are earned through teamwork. Working together as a team is the key to a successful retail business. If your company’s success depends on the satisfaction
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News
The Qualities of Employee of the Year in People in Retail Awards
20 May 2024 by Natalie Fresen
If the employer wants to foster a positive workplace culture, they must acknowledge the employees’ hard work, devotion, and achievements. Stores offer more than just goods for sale; they are social hubs where people can meet and enjoy themselves. One of the best ways to show how much you recognize your employees’ contributions to the
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News
The Impact of Employee Awards on Retail Company Culture
13 February 2024 by Natalie Fresen
In the dynamic and fiercely competitive world of retail, where improving customer experience reigns supreme, the importance of company culture is more visible than ever. A recent global talent trends survey reveals that 40% of professionals prioritise company culture and colleague relationships when considering career transitions. In response to this trend, organisations are increasingly recognising
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News
Measuring Retail Employee Engagement: Key Metrics and Tools
11 January 2024 by Natalie Fresen
An engaged workforce isn’t just a nice-to-have; it’s a key to organisational success in the retail sector. We take a look at how retailers can create a strategy to foster employee engagement and what metrics they should use to measure it by.
News
Innovative Retail Employee Rewards: Beyond the Financial
9 January 2024 by Natalie Fresen
While employers may think pay rises and bonuses is the way to motivate their workforce, we explore why there effects are short-lived and how using a more tailored and innovative approach to rewarding employees can prove more successful long-term.
News
Building a culture based on values
13 January 2023 by Natalie Fresen
Beaverbrooks, Ribble Cycle and Tesco agree, investing in your people is a non-negotiable and one of the most important (and attractive) employee benefits. 2023 is the year of People If you want to smash your business goals in 2023, you need to be able to attract, retain, and grow top talent within your organisation. And
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