Vickie Gooch
Director of Customer Care
Sainsbury's
Vickie Gooch brings over 20 years of HR leadership experience in food retail, spanning from operational roles to directing transformative HR programs.
Currently serving as Director of Customer Care at Sainsbury’s, she is dedicated to enhancing customer experiences across all brands and channels. Previously, Vickie held the role of Managing Director for the South Zone, overseeing 50,000 colleagues across 400 stores. Her career highlights include leading HR functions for IT, Property, and Corporate Services, and championing Sainsbury’s as a Great Place to Work.
