Congratulations!
The 2023 winners recognise and celebrate the exceptional individuals and businesses in the retail sector.
Retail Employer of the Year
Winner: Sue Ryder
Shortlisted: Rituals, The Perfume Shop, Sue Ryder, Fatface, Lincolnshire Co-op
Employee of the Year
Winner: Jason Brownlee, Charles Tyrwhitt
Shortlisted: Charles Tyrwhitt: Lewis Felix & Jason Brownlee, McDonalds: Reuben Smith, Bird & Blend Tea: Mellisa Perrin, ScS Group: Sam Hillock & Dawn Stell, AllSaints: Nicole Bonner.
Manager of the Year
Winner: Georgia Perry, Lounge Underwear
Shortlisted: Bird Blend & Tea Co.: Becky Wright, Charles Tyrwhitt: Stephanie Beattie, Lounge Underwear: Georgia Perry, Lush: 1. Bethan Watts, 2. Andreea Claponea, McDonalds: Sam Tykt (Manchester), ScS Group: Suzanne Coyle, Signet (H Samuel): Clarissa Hayes &. Gemma Lee, The Perfume Shop: Nicky Golding.
Rising Spark of 2022
Winner: Jake Worrall, Dreams
Shortlisted: Dreams: Jake Worrall, KellyDeli: Colin Campbell, Naturally Tribal Skincare: Hannah White.
Executive Leader of the Year
Winner: Heather Lee, Lincolnshire Co-op
Shortlisted: Better Decisions Group: Thomas Owen, Lincolnshire Coop: Heather Lee, Sitoo: Jens Levin, XY Retail: Susan Jeffers.
Trainer of the Year
Winner: The Perfume Shop
Shortlisted: Lincolnshire Coop: EDLP programme, Lincolnshire Coop: LEAP programme, The Perfume Shop: The team; Sally Little, Lauren Jacobs, Mike Egan, Ami Pearse, Gergely Markus, Lauren Ryan, Keziah Noel, Damien Rodgers.
Store Team of the Year
Winner: The Royal Exchange Team, Fortnum & Mason
Shortlisted: Bird Blend & Tea Co.: 1. The CX team & 2. Becky Wright, Fortnum & Mason: The Royal Exchange, Rituals: Lakeside store, Signet (H Samuel): Team Bluewater, The Perfume Shop: Nicky Golding, Derby.
Customer Service Champion of the Year
Winner: Kieran Brown, ScS.
Shortlisted: Halfords with Webhelp, Look Fabulous Forever: Caroline Geraerts and Julie Procter, Customer Services Team, ScS Group: Kieren Brown.
Ecommerce Engagement of the Year
Winner: MGM Timber
Shortlisted: Asda: The Ecommerce Team, Better Decisions Group, Fortnum & Mason: The Stock Operations Teams, MGM Timber: The Ecommerce Team, Sitoo.
Diversity Initiative of the Year
Winner: AF Blakemore
Shortlisted: AF Blakemore: The ‘’Woman in Blakemore”, All Saints: Nicole Bonner, Lincolnshire Coop: Age inclusion.
Spirit of Excellence
Winners: John Lewis Partnership and Nicole Bonner of AllSaints
Shortlisted: Sacha Zackariya, Dreams: Octavia Benham, Fortnum & Mason: Food & Drink Project Team, John Lewis Partnership: “Building Happier Futures” campaign, National Timber Group: Victoria Hammond, ScS Group: Anne Marie McCourt.
