Latest Customer Service Trends in the Retail Industry
January 13, 2025 2:01 pmA new year has just begun, but one truth remains constant: the retail industry continues to change while new retailRead more >
A new year has just begun, but one truth remains constant: the retail industry continues to change while new retailRead more >
One of the most underrated but extremely valuable skill sets when it comes to project management and the ability toRead more >
Despite the rise of online shopping, approximately 46% of shoppers still prefer in-store shopping, highlighting the enduring appeal of physicalRead more >
Providing high-quality customer service is a must if you are a retailer aiming to build brand loyalty. That’s why investingRead more >
For any business, winning a retail award is a proud and joyous moment. A good reflection on your team and someRead more >
Key Performance Indicators (KPIs) for customer service in retail are vital tools for leaders and managers to measure the effectivenessRead more >
Customer service is a major retailer differentiator. With ever greater competition and a more crowded market, customer service strategies matterRead more >
Last night, the People in Retail Awards 2024 brought together over 400 professionals from across the retail industry for anRead more >
Despite all the change in which we operate, customer service is one area of retailing that never changes and whereRead more >
In today’s retail climate, businesses simply cannot afford to stay idle. Cultivating a culture of innovation within their teams isRead more >
Just as in any industry, teamwork is essential for achieving business goals and maintaining a positive workplace atmosphere. While individualRead more >
Team recognition is not only an effective motivator but also one that delivers a strategic advantage in the competitive worldRead more >
London, 10th June 2024 – The Retail Bulletin is delighted to announce the highly anticipated shortlist for the prestigious PeopleRead more >
Store managers who excel in their roles have a strong chance of winning prestigious awards like the Store Manager ofRead more >
If the employer wants to foster a positive workplace culture, they must acknowledge the employees’ hard work, devotion, and achievements. Read more >
Awards play an important role in the retail industry’s recognition system. Awards are a beacon of success and a symbolRead more >
Applying for a People in Retail Award is about recognition but also about sharing your team’s outstanding achievements. However, asRead more >
An engaged and enthusiastic team often separates successful businesses from those that fail in the retail industry, where meeting customerRead more >
In the dynamic and fiercely competitive world of retail, where improving customer experience reigns supreme, the importance of company cultureRead more >
Considering entry to The People in Retail Awards? Here are 5 tips to showcase your people-centric excellence: To submit an entryRead more >
London Marriott Hotel, Grosvenor Square, London W1K 6JP United Kingdom
More about the venueThursday 24 September, 2026
18:00
For partnership opportunities:
Karen: +44 7725 414385 / [email protected]
Patrick: +44 7726 877198 / [email protected]
For award, entry, media or people enquiries:
Liz: [email protected]
